Hardware Warranty

Network Product Hardware Warranty Info – Edge Hardware

• We warrant to the original end user (purchaser) that this product will be free of any defects in workmanship or materials when received from the dealer. The following is the product hardware warranty information for the TXOne Edge series.
• The warranty period commences on the purchase date shown on the purchase receipt or invoice and ends the day after the end of the warranty period for each new product.
• Please keep your purchase receipt in a safe place, because this receipt serves as proof of date of purchase. Make sure to keep either the original or a copy of the bill of purchase or invoice. In case of a warranty claim, you will need to send the receipt together with the product and the filled-out request form.
• During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, we will, at our discretion, repair or replace the defective products or components without charge for either parts or labor, to whatever extent we deem necessary to restore the product to proper operating condition.
• Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value and will be offered solely at our discretion.

International Policy

This warranty is valid for your procurement within your country.

Exclusion

Warranty doesn’t apply to the product if:

(1) The product is modified, misused, tampered with, or subjected to abnormal working conditions.

(2) The damage caused due to lightning storms, power surges, or other natural calamities.

(3) The bundled or licensed software of other vendors.

(4) The defects which do not significantly affect the usability of the product.

• We reserve the right to revise the manual and online documentation and to make changes from time to time in the contents hereof without obligation to notify any person of such revisions or changes.
• The following are TXOne Edge product hardware warranty information.

Updated on: September 5, 2023

Product Hardware Warranty Info – Element Hardware

Updated on: November 15, 2023