Customer Stories

How Terna Strengthened OT Resilience with TXOne Networks’ Portable Inspector Pro

Dec 04, 2025

Customer story: Terna Strengthened OT Resilience with TXOne Portable Inspector Pro

Terna, Europe’s largest independent electricity transmission operator and Italy’s sole TSO, is responsible for maintaining the National Transmission Grid and ensuring uninterrupted power delivery across the country. In a landscape increasingly influenced by geopolitical dynamics and interconnected European power systems, cybersecurity has become essential to operational continuity. With cyber and OT security now a strategic priority, Terna is strengthening resilience through advanced technologies that enable rapid, effective response to evolving threats.

| The Challenge

Terna’s OT systems have long life cycles and now must interact more frequently with modern IT environments, increasing exposure to sophisticated threats. As Paolo Migliore, Cyber Security Architectures & Engineering at Terna, explains, traditional USB drives used by field operators to transfer data became a major risk as substations shifted from isolated environments to remotely accessible infrastructure. While convenient, USB devices can easily introduce malware, and without consistent verification, even a single contaminated drive could compromise critical operations.

 

| The Solution

To eliminate the risk posed by unmanaged USB devices, Terna adopted TXOne Networks’ Portable Inspector Pro — a tamper-proof USB drive that not only provides secure storage but also performs automatic, agent-less malware scans on any host system upon connection. Integrated with the ElementOne management console, it collects device health information and generates clear, immediate reports for operators. After a successful pilot, Terna deployed the solution to roughly 400 field personnel, requiring no training thanks to its true plug-and-play design. As Migliore explains, teams can now work confidently, knowing the operational environment is safer and better protected.

“Because the technology is truly plug & play, there was no need for extensive training — colleagues in the fi eld could use it immediately, without changing their routines.” said Paolo Migliore, Cyber Security Architectures & Engineering at Terna.

 

| The Benefits

Portable Inspector Pro has greatly reduced the infection risks associated with traditional USB usage, giving field operators a simple and intuitive tool that visually indicates whether a device is safe — without requiring technical expertise. Beyond malware prevention, the solution enables automatic collection of system status data, improving visibility, on-site assessment, and maintenance planning. This has strengthened collaboration across Cyber, OT, and IT teams, increased operational resilience, and reinforced trust in Terna’s asset protection.

 

For Terna, OT security is a core element of its industrial strategy, and the collaboration with TXOne Networks shows how practical, targeted risk mitigation can deliver fast, tangible results — even in large, complex environments. As Migliore notes, Portable Inspector Pro has proven to be a solution that brings together simplicity, strong threat prevention, and increased system resilience.

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